Last updated: May 22, 2026
Shipping Policy
Approved request flow
After quote approval or invoice request, we confirm source availability, review compliance risk, purchase from the approved source, receive the item at our China-side workflow, inspect it, repack it, and arrange export delivery.
Approved invoice address
For approved PayPal invoice results, we use the shipping address shown in the PayPal transaction details whenever PayPal Seller Protection applies. Buyer-requested reroutes or alternate addresses can reduce dispute protection and may require manual approval.
Timing
After source confirmation and QC, most approved sourcing requests enter export preparation in 3-7 business days. Final timing depends on seller availability, QC result, packing profile, destination, carrier, customs, and route.
DDP and landed cost
DDP landed-cost estimates aim to include sourcing coordination, QC, export preparation, and delivered-duty-paid routing where available. They are not final until seller availability, QC result, packing size, destination, and route are confirmed.
Tracking and proof
We keep sourcing, QC, packing, and tracking records for fulfillment support. For invoice disputes, tracking must show shipment or delivery details that match the approved transaction whenever required by the payment provider.