Last updated: May 22, 2026

Shipping Policy

Order flow

After payment or checkout request, we confirm source availability, review compliance risk, purchase from the approved source, receive the item at our China-side workflow, inspect it, repack it, and arrange export delivery.

PayPal shipping address

For PayPal orders, we use the shipping address shown in the PayPal transaction details whenever PayPal Seller Protection applies. Buyer-requested reroutes or alternate addresses can reduce dispute protection and may require manual approval.

Timing

Most approved orders dispatch from our export workflow in 3-5 business days after source confirmation and QC. Transit is commonly 3-7 business days on faster routes, but final timing depends on destination, carrier, customs, and packing profile.

DDP and landed cost

DDP-ready estimates aim to include sourcing coordination, QC, export preparation, and delivered-duty-paid routing where available. Some destinations, remote areas, unusual package sizes, or route restrictions may require support confirmation before shipment.

Tracking and proof

We keep order, QC, packing, and tracking records for fulfillment support. For payment disputes, tracking must show shipment or delivery details that match the payment transaction whenever required by the payment provider.